At Houston Methodist, the Project Manager position is responsible for implementing and coordinating key strategic projects according to scope and department initiative. This position routinely develops, coordinates and completes projects from design implementation to measurement and maintenance of desired outcomes in coordination with management, developing meaningful reports to support business activities, and communicating professionally and persuasively verbally and in writing. This position monitors milestones and identifies potential barriers to assure successful execution and stabilization of processes, including monitoring and focusing on ongoing analysis of quality and financial outcomes. The Project Manager position regularly provides comprehensive communication regarding project...

At Houston Methodist, the Manager Information Technology (IT) position is responsible for effectively managing the IT applications and support functions for clinical or business systems. This position effectively manages business workflow analysis, system definition, design, acquisition and implementation of new and modified systems for assigned departments. The Manager IT position manages vendor activities in conformance to contracts and outside consultants and contractors who assist with implementation and support activities. This position ensures that annual goals and objectives are met. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while...

At Houston Methodist, the Manager Nursing position is responsible for 24-hour comprehensive operational responsibility for the delivery and quality of patient care provided in the designated areas(s) of responsibility. This registered nurse position fosters interdepartmental/interprofessional collaboration. The Manager, Nursing position participates in committees, representing unit and Nursing in a positive manner. The position assists with developing and implementing performance initiatives, ensuring optimal patient safety, outcomes and customer satisfaction. This position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communication skills. The manager position responsibilities include...

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.

At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort,...

*This is an acute care unit*   At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate...

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicians are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer...

At Houston Methodist, the Clinical Research Specialist position is responsible for supporting multiple projects under supervision of Clinical Trial Manager which may include clinical research protocols, gathering patient data via methods specified in the study protocol, study reports. This position ensures accurate data collection, documentation organization, and safety of study volunteers.   We are seeking candidates with the following: - Scientific Writing Skills: Strong scientific writing skills (future contributor to manuscripts/academic content) and a good handle of Microsoft Excel. - Clinical...

At Houston Methodist, the Staff Registered Nurse (RN) position is responsible for functioning at the Competent to Proficient stage of Benner's model of clinical practice. The Staff RN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, clinical triage, patient education, and maintenance of medical records. The Staff RN position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate, and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes, during and...

    At Houston Methodist, the Emergency Room Technician position is responsible for maintaining knowledge and skills necessary to communicate appropriately and carry out delegated tasks for diverse patient population and their families in the Emergency Room, performing patient care activities of daily living (ADL's), as needed. This position performs delegated patient care duties under the supervision of a licensed nurse. The Emergency Room Technician position records data established by policy and procedure, and reports observations and patient problems to the licensed nurse and/or provider. The Emergency Room Technician position is responsible for assigned non-nursing functions independently,...

At Houston Methodist, the Financial Analyst position is responsible for maintaining and analyzing data related to the financial performance of the assigned entity, hospital(s), and/or contractual relationship. The Analyst is also responsible for compiling and reporting information as requested by Financial Accounting, Internal Audit, Revenue Cycle, their department, and entity management. Responsible for the routine analysis of data, and monthly reporting. The Financial Analyst highlights performance issues, identifies problems and researches solutions. Reports statistical information in graphical and other presentation formats. Other responsibilities may include the assistance with annual operating budgets and maintenance of monthly dashboards of key indicators...

At Houston Methodist, the Postdoctoral Fellow position is responsible for performing basic research duties under the supervision/direction of a Physician and/or Principal Investigator (PI). This position may work in a laboratory setting or may consist of computer work that supports the department's research mission.

SIGN ON BONUS ELIGIBLE   At Houston Methodist, the Manager Pharmacy Services position is responsible for providing and assuring quality pharmaceutical care in accordance with accepted ethical and professional practices and all legal and regulatory requirements. This position organizes, manages, controls, monitors, and evaluates pharmacy services that promote desirable patient outcomes through the use of safe, sufficient, and cost-effective drug therapies. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in...

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

At Houston Methodist, the Athletic Trainer position is responsible for preventing, recognizing, assessing, managing, treating, disposing of, and reconditioning athletic injuries under the direction of a physician licensed in this state or another qualified, licensed health professional. This position performs related duties in accordance with the state practice act, applicable regulations, and department policy, procedures, and practices. The Athletic Trainer position demonstrates competence to adapt to work and customer service to accommodate the unique physical, psychosocial, cultural, safety and other development needs of patients served by the department.

At Houston Methodist, the Registered Nurse I (RN) position is a licensed staff nurse, may be an entry level nurse, who demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced RNs and management and benefits from their practice. The position functions at the Novice to Advanced Beginner stage according to Benners model of clinical practice, participating in unit initiatives and shared governance. The RN I position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. This position collaborates with the physicians and interprofessional health care team to facilitate, coordinate...

*Post - Op *Monday - Friday 12 hrs 10 AM to 10 PM (with closing) *On-Calls (1 weekend per quarter)   At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient...

*Post - Op *Monday - Friday 12 hrs 10 AM to 10 PM (with closing) *On-Calls (1 weekend per quarter)   At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position...

At Houston Methodist, the Surgical Technologist position requires novice to competent knowledge and skills necessary to carry out delegated tasks associated with the safe and efficient operating room support functions and related procedures. This position records data established by policy and procedure and reports observations and patient problems to the licensed nurse. The Surgical Technologist position, under the direction of the surgeon, assists the surgeon and/or surgical assistant during the operative procedure by carrying out tasks including but not limited to sponging, suctioning, cutting suture, and holding retractors. This position provides general patient care and department upkeep as delegated by licensed personnel. The Surgical Technologist position is responsible for...

At Houston Methodist, the Physical Therapist II (PT II) position is responsible position is responsible for evaluating and developing the therapy plan of care for a broad range of diagnoses and acuities. This position may specialize in care for certain complex patient types, through advanced training and education. As an experienced therapist, this position provides education to patients, patient's family members, and/or caregivers, and collaborates with other interprofessional team members, as needed, for problem resolution and/or achievement of identified patient specific goals. As a member of the interprofessional care team, the PT II position provides patient care directly and delivers exceptional patient care with adherence to safety standards and guidelines...

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

At Houston Methodist, the Stationary Engineer 3rd Grade position is responsible for operation, maintenance and repair of all fixed building equipment including the Central Utility Plant (CUP) within the hospital campus under the direction of the department leadership. This position will also coordinate repairs and inspections with various vendors to maintain the building equipment. Note: HM is no longer hiring into this job; job description is being retained for current incumbents.

At Houston Methodist, the Physical Therapist II (PT II) position is responsible position is responsible for evaluating and developing the therapy plan of care for a broad range of diagnoses and acuities. This position may specialize in care for certain complex patient types, through advanced training and education. As an experienced therapist, this position provides education to patients, patient's family members, and/or caregivers, and collaborates with other interprofessional team members, as needed, for problem resolution and/or achievement of identified patient specific goals. As a member of the interprofessional care team, the PT II position provides patient care directly and delivers exceptional patient care with adherence to safety standards and guidelines to ensure optimal...

At Houston Methodist, the Sterile Processing Technician position is responsible for decontamination, assembly, inspecting, wrapping, and sterilization of surgical instruments and medical equipment for Surgical Services and all ancillary departments which includes working in conjunction with the Operation Room (OR) staff to provide timely sterile products, trays, and case carts where applicable. The position maintains consistent and continuous workflow between the OR and Central Service Sterile Processing while practicing excellent customer service.

At Houston Methodist, the Pharmacy Clinical Specialist position is responsible for performing advanced clinical pharmacy duties enabling the delivery of optimal pharmacotherapy to patients and facilitating safe, efficacious, and pharmacoeconomically rational use of medications in the population(s) served. This position involves daily reactive and targeted proactive medication regimen reviews for patients within the designated area(s) of responsibility or populations served. The Pharmacy Clinical Specialist position supports the delivery of pharmacy managed protocols, formulary processes and medication reconciliation activities while providing education to fellow pharmacists, nurses, and medical staff. Additional duties for this position include precepting pharmacy students and pharmacy...

At Houston Methodist, the Mobility Technician is responsible for assisting clinical staff and members of the interprofessional healthcare team, as assigned, under the direct supervision of clinical staff within inpatient setting. This position performs delegated activities that include but are not limited to patient mobility, infection control processes, assisting patients in practicing exercises or functional activities, transporting patients to and from treatment areas, inspecting and maintaining equipment, stocking and supplying procurement, and a variety of basic clerical functions. The Mobility Technician position delivers exceptional patient care per guidelines established by the department to ensure optimal patient safety and customer service and practices Patient and...

At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort,...

At Houston Methodist, the Senior Insurance Verifier position is responsible for obtaining and recording eligibility and benefit information for patients receiving services and initiates the admission notification and authorization process in a timely manner. The Senior Insurance Verifier communicates to resolve patient access and quality service matters and demonstrates an ability to perform more complex processes related to insurance verification, authorization, and financial clearance. This position will also utilize effective communication skills in all interactions with patients, co-workers, insurance companies, physicians etc.

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

At Houston Methodist, the Senior Residency Program Coordinator is responsible for working closely with Methodist's Graduate Medical Education (GME) office and attending physicians. This position supports the program directors, the faculty, and the residents by coordinating administrative functions for residency training programs. The Senior Residency Program Coordinator position works independently and collaboratively in teams. This position will have the responsibility of one or more of the following: responsibility for complex programs and/or coordinating the work in the program and must have relevant understanding of the entire program from the Program application forward. The Senior Residency Program Coordinator position may coordinate the work of other residency coordinators and/or...

At Houston Methodist, the Clinic Coordinator is a multifaceted clinic based role which, in conjunction, with management, organizes the daily activities of the clinic ensuring provider support, patient experience, advanced and complex clinic/administrative tasks, to support clinic flow. This position works to create the best possible working environment for patients, providers, staff, and management. The incumbent may also be required to perform scheduling activities (this might include appointments, procedures, and/or surgeries), ensure medical necessity compliance, and verify eligibility for care. Other duties for the Clinic Coordinator position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, for...

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA,...

FT ER position, 7p to 7a.   At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain...

At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. Responsibilities include performing more complex processes related to scheduling or other department related protocols and serving as a role model and mentor to less experienced staff. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.

At Houston Methodist, the Endovascular Radiologic Technologist II position is an experienced, fully competent Radiologic Technologist who performs highly specialized radiological procedures involving complex imaging equipment and techniques to produce quality images to diagnose and treat medical abnormalities. This position assists physicians with therapeutic procedures that encompass vascular, neurological, spinal, and multi organ interventions from diagnostic examinations such as angiography and venography to complex treatments of stroke, aneurysms, embolization of hemorrhages or tumors of any area of the brain and body, catheter placements for drains or arterial infusions, and other image-guided interventions that are adjunct to OR procedures. A member of the...

At Houston Methodist, the Manager Medical Staff Services position is responsible for the management and administration of the Medical Staff Services department, functions and staff. Functional areas of responsibility of this position may include many of the following: credentialing; Medical Staff governance, including peer review; accreditation and regulatory compliance; departmental operations; supporting the key Committees of the Medical Staff including, but not limited to, Executive Committee, Bylaws & Rules Committee, Credentials Committee, Practitioner Health Committee, and Procedures and Criteria Committee; and general activities of the organized Medical Staff. This position manages and on occasion, performs the credentialing and privileging of medical staff for services to be...

At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...

This posting covers multiple departments, multiple schedules, multiple shifts, and various managers. Qualified applicants will be interviewed for and considered for positions into units where their skills and interests are determined to be a best match.   At Houston Methodist, the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in assigned specialty areas to provide a safe and attractive environment for patients, guests, and staff. This position maintains environmental and infection control standards within established policies and procedures. In addition, the...

This posting covers multiple departments, multiple schedules, multiple shifts, and various managers. Qualified applicants will be interviewed for and considered for positions into units where their skills and interests are determined to be a best match.   At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.

At Houston Methodist, the Sr Surgical Technologist position requires proficient knowledge and skills necessary to carry out delegated tasks associated with the safe and efficient operating room support functions and related procedures. This position works independently, exercising sound judgment, and reports observations and patient problems to the licensed nurse or surgeon. In addition to performing the duties and responsibilities of a Surgical Technologist, the Sr Surgical Technologist position provides mentoring and guidance for Surgical Technologist positions, utilizing skills and knowledge, helping to train and orient others. This position is responsible for assigned non-nursing functions and practices relationship-centered care in concert with Houston...

At Houston Methodist, the Project Specialist position provides analytical and specialized technical support to department management as well as basic financial tracking of department expenditures, processing of invoices as appropriate. This position is responsible for specific moderately complex, project-oriented assignments which include leading, coordinating and completing projects related to operational activities. The Project Specialist position must be resourceful in seeking solutions, be pro-active and have the ability to handle multiple projects at one time with extreme attention to detail. This position works under the guidance and direction of management and is accountable for high-level clerical support functions, project work and compliance activities including analysis,...

At Houston Methodist, the Research Coordinator II position is responsible for coordinating the day-to-day activities of research protocols as well as assessing and determining qualification of patients for research studies. Under minimal supervision, this position is responsible for ensuring accurate data collection, documentation, organization and safety of research participants, gathering patient data for clinical research activities via methods specified in the study protocol and performs general administrative duties supporting the study.

At Houston Methodist, the Director of Benefits Administration  is responsible for the strategic and operational design, implementation, administration, governance, compliance, day-to-day plan management and ongoing evaluation of the organization's benefits programs, including medical, dental, vision, life insurance, disability, Worker's Compensation and retirement plans for the system. This position works with executive management to ensure that the total rewards strategy regarding benefits and programs support the organization's business objectives and meet all legal requirements. The Director Benefits Administration position develops benefits budget for assigned areas and manages budget after it is approved and has experience in leading large-scale...

At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicians are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification of eligibility and benefits. This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement. The Patient Access Center Representative position also assists management with auditing/quality review to ensure accurate and appropriate scheduling and registration. Additional responsibilities for this position include providing excellent customer...

At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex healthcare system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of care for patients in the service line throughout the continuum of patient care. The Nurse Navigator position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the department, the service line, and across the institution. Responsibilities for this position may include, but are not limited to, leading survivorship activities, participating in nursing...

At Houston Methodist, the Cath Lab Radiologic Technologist I position is a Technologist who performs cardiovascular procedures in the Cardiac Catheterization Laboratory. This position assists physicians with interventional and therapeutic cardiac or electrophysiology procedures including but not limited to peripheral and coronary angioplasty, stents, rotablators, atherectomy, laser, and coronary ultrasound; electrophysiology procedures including ablations and device implantation. The Cath Lab Radiologic Technologist I position is a member of the direct patient care team, actively participates and scrubs into Cath Lab cases to assist with the movement and alignment of equipment as well as the control of radiation throughout procedures. This position delivers exceptional patient care and...

At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.