Note: Office for this position is located at our Houston Methodist Continuing Care Hospital: 701 S. Fry Rd. Katy, TX 77450.
- This is Monday-Friday opportunity (on site)
- 3 years of call center and hospital or physician revenue cycle experience is required
- Very high paced call center experience
At Houston Methodist, the Senior Single Billing Office (SBO) Customer Service Representative position is responsible for acting as a liaison between Houston Methodist, patients,...
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At Houston Methodist, the Coding Quality Auditor position is responsible for ensuring accuracy in code assignment of diagnosis and procedure to outpatient and/or inpatient encounters based upon documentation within the electronic medical record while maintaining compliance with established rules and regulatory body guidelines. This position performs data quality review to ensure data integrity, coding accuracy, and revenue preservation. Additional duties include participating in quality review and performance improvement projects throughout the department and/or facility.
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At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. Responsibilities include performing more complex processes related to scheduling or other department related protocols and serving as a role model and mentor to less experienced staff. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general operations assistance and/or patient service tasks specific to the scope of the department.
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At Houston Methodist, the Nurse Practitioner Acute Care (NP) AC (ACLS) position is responsible for functioning as a licensed registered nurse and care provider to provide all aspects of patient care, including diagnosis, treatment and consultation while maintaining and promoting the health of the patient. This position may work in both inpatient and outpatient situations and performs according to the Nurse Practice Act of the State of Texas and as part of a treatment team. The NP AC (ACLS) position role models compassionate communication with patients, physicians and the interprofessional health care team and provides education to patients about preventative care and prescribed treatments. This position may also conduct physicals, order tests and serve as a patient's healthcare provider,...
At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA,...
At Houston Methodist, the Quality Outcomes Specialist position is responsible for assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable. This position identifies outcomes variances, taking initiative for timely resolution of potential concerns, and utilizes ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals. Other responsibilities include supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture; and serving as department resource for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate.
At Houston Methodist, the Emergency Medical Technician (EMT)/Paramedic position is responsible for assisting in the delivery of patient care and services to diverse patient population and their families and performing EKGs and collecting lab specimens under direction of the licensed nurse and/or provider. This position performs patient care activities of daily living (ADL's) within unit specific defined limits and job scope. The EMT/Paramedic position demonstrates knowledge and skills necessary to communicate appropriately and carry out delegated tasks, conducting hourly rounding to ensure patient needs are met and records data established by policy and procedure, reporting observations and patient problems to the licensed nurse and/or provider. This position...
At Houston Methodist, the Clinical Dietitian PRN position is responsible for functioning as an entry-level clinician for the requirements established by the Academy of Nutrition and Dietetics (AND). This position is responsible for implementing nutritional care according to the Academy of Nutrition and Dietetics Nutrition Care Process (NCP) which includes, but not limited to, medical nutrition therapy, nutrition education, monitoring and reassessment of nutrition care plans, recommending consultation of adjunctive services (social services, speech pathology, immediate referral to RN re: pain assessment, etc.) as indicated, and termination of nutrition interventions as clinically indicated. The Clinical Dietitian position functions as part of the interprofessional team to ensure quality...
At Houston Methodist, the Food Services Assistant (FSA) position is responsible for performing a variety of duties in the kitchen, patient tray line and/or retail areas such as assisting in tray assembly for patients, simple food preparation, serving customers and set up to include replenishing stations. This position transports food carts to and from kitchen areas to patient care units and/or conference rooms in a timely manner and will perform dishwashing duties as assigned. The FSA position communicates with peers and management regarding identified hazards in the work place, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. This position follows all departmental policies and procedures and complies with...
At Houston Methodist, the Cook position is responsible for ensuring a high volume/high quality food service setup/assembly for the customer (patients, staff and visitors) that is presented and served within the set standards. This position is responsible for both hot and cold food production, including seasoning, preparing, and cooking of various meats, vegetables, soups and sauces and on measuring and following recipes as well as garnishing and packaging. This position communicates with peers and management regarding and hazards identified in the workplace and performs all duties and responsibilities projecting the Houston Methodist service image and support of the mission statement. The Cook position adheres with the HM Food and Nutrition Services Standards of Appearance and complies...
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At Houston Methodist, the Clinical Dietitian position is responsible for functioning as an entry-level clinician for the requirements established by the Academy of Nutrition and Dietetics (AND). This position is responsible for implementing nutritional care according to the Academy of Nutrition and Dietetics Nutrition Care Process (NCP) which includes, but not limited to, medical nutrition therapy, nutrition education, monitoring and reassessment of nutrition care plans, recommending consultation of adjunctive services (social services, speech pathology, immediate referral to RN re: pain assessment, etc.) as indicated, and termination of nutrition interventions as clinically indicated. The Clinical Dietitian position functions as part of the interprofessional team to ensure quality and...
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At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...
At Houston Methodist, the Emergency Room Technician position is responsible for maintaining knowledge and skills necessary to communicate appropriately and carry out delegated tasks for diverse patient population and their families in the Emergency Room, performing patient care activities of daily living (ADL's), as needed. This position performs delegated patient care duties under the supervision of a licensed nurse. The Emergency Room Technician position records data established by policy and procedure, and reports observations and patient problems to the licensed nurse and/or provider. The Emergency Room Technician position is responsible for assigned non-nursing functions independently, handling patient care and technical issues as they arise within the scope of their job. This...
At Houston Methodist, the Project Specialist position provides analytical and specialized technical support to department management as well as basic financial tracking of department expenditures, processing of invoices as appropriate. This position is responsible for specific moderately complex, project-oriented assignments which include leading, coordinating and completing projects related to operational activities. The Project Specialist position must be resourceful in seeking solutions, be pro-active and have the ability to handle multiple projects at one time with extreme attention to detail. This position works under the guidance and direction of management and is accountable for high-level clerical support functions, project work and compliance activities including analysis,...
At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...
At Houston Methodist, the Clinic Coordinator is a multifaceted clinic based role which, in conjunction, with management, organizes the daily activities of the clinic ensuring provider support, patient experience, advanced and complex clinic/administrative tasks, to support clinic flow. This position works to create the best possible working environment for patients, providers, staff, and management. The incumbent may also be required to perform scheduling activities (this might include appointments, procedures, and/or surgeries), ensure medical necessity compliance, and verify eligibility for care. Other duties for the Clinic Coordinator position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, for...
At Houston Methodist, the Pulmonary Function Technologist (PFT) position is a competent Respiratory Therapy Practitioner whose primary role is in Pulmonary Function. This position performs basic pulmonary function studies and administers therapy per physician orders. The PFT position provides instruction to both the patient and family/caregiver related to procedures and disease processes and assists in educating practice associates. As a member of the direct patient care team, this position provides direct assistance to physicians and other care health professionals with pulmonary function and related procedures as assigned within the scope of the professional certification. The PFT position delivers exceptional patient care and adheres to standards and guidelines established by...
At Houston Methodist, the Manager Facilities Management Services (FMS) position is responsible for planning, organizing, directing and overseeing the technical/mechanical/trades staff that perform highly specialized repair, maintenance and construction duties of buildings including renovations, utility system upgrades and general maintenance of the building infrastructure and interiors at Houston Methodist. This position participates in the development of preventative and corrective maintenance policies, procedures, systems and schedules, as well as systems to effectively dispatch staff. The Manager FMS assigns and monitors the responsibilities of those who manage specific systems, advising to solve the most complex technical problems, and providing regular status updates to Director....
At Houston Methodist, the Pharmacy Clinical Specialist position is responsible for performing advanced clinical pharmacy duties enabling the delivery of optimal pharmacotherapy to patients and facilitating safe, efficacious, and pharmacoeconomically rational use of medications in the population(s) served. This position involves daily reactive and targeted proactive medication regimen reviews for patients within the designated area(s) of responsibility or populations served. The Pharmacy Clinical Specialist position supports the delivery of pharmacy managed protocols, formulary processes and medication reconciliation activities while providing education to fellow pharmacists, nurses, and medical staff. Additional duties for this position include precepting pharmacy...
At Houston Methodist, the Emergency Medical Technician (EMT)/Paramedic position is responsible for assisting in the delivery of patient care and services to diverse patient population and their families and performing EKGs and collecting lab specimens under direction of the licensed nurse and/or provider. This position performs patient care activities of daily living (ADL's) within unit specific defined limits and job scope. The EMT/Paramedic position demonstrates knowledge and skills necessary to communicate appropriately and carry out delegated tasks, conducting hourly rounding to ensure patient needs are met and records data established by policy and procedure, reporting observations and patient problems to the licensed nurse and/or provider. This position practices Patient and...
At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.
At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.
At Houston Methodist, the Nurse Informaticist position is responsible for leadership, planning, and coordination of technology initiatives to meet clinical business goals and objectives for customers and serves as the architect for innovative technology solutions to enhance clinical practice. This position educates and assists leadership in developing strategies to respond to industry drivers that can be impacted by information solutions; the incumbent will interact with all levels of the organization, from front-line staff to senior management. The Nurse Informaticist position collaborates with executive leaders and system hospitals for sharing best practices, reporting methodologies, and ensuring a system approach to decisions. This position collaborates with information technology (IT)...
At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...
At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...
At Houston Methodist, the Registered Nurse (RN) PRN Labor & Delivery position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN PRN Labor & Delivery position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN PRN Labor & Delivery position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of...
At Houston Methodist, the Perioperative Nursing Assistant (PNA) position is responsible for applying basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position assists with the physical preparation of the patient and physical environment prior to a surgical procedure being performed. The PNA position practices Relationship-Centered care in concert with the values of Houston Methodist.
At Houston Methodist, the Senior Imaging Representative position is responsible for performing as an Imaging Rep in addition to providing advanced critical thinking and problem resolution with a focus on the patient visit experience within the Imaging department. Responsibilities for this position include performing more complex processes related to scheduling or other specialized department related protocols with an emphasis on high level customer service. The Senior Imaging Representative position serves as a liaison for the patient, medical staff, and third parties as well as a role model, trainer, and mentor to new hires and less experienced staff.
At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort,...
At Houston Methodist, the Surgical Technologist position requires novice to competent knowledge and skills necessary to carry out delegated tasks associated with the safe and efficient operating room support functions and related procedures. This position records data established by policy and procedure and reports observations and patient problems to the licensed nurse. The Surgical Technologist position, under the direction of the surgeon, assists the surgeon and/or surgical assistant during the operative procedure by carrying out tasks including but not limited to sponging, suctioning, cutting suture, and holding retractors. This position provides general patient care and department upkeep as delegated by licensed personnel. The Surgical Technologist position is responsible for...
At Houston Methodist, the Pharmacy Clinical Specialist position is responsible for performing advanced clinical pharmacy duties enabling the delivery of optimal pharmacotherapy to patients and facilitating safe, efficacious, and pharmacoeconomically rational use of medications in the population(s) served. This position involves daily reactive and targeted proactive medication regimen reviews for patients within the designated area(s) of responsibility or populations served. The Pharmacy Clinical Specialist position supports the delivery of pharmacy managed protocols, formulary processes and medication reconciliation activities while providing education to fellow pharmacists, nurses, and medical staff. Additional duties for this position include precepting pharmacy students and pharmacy...
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At Houston Methodist, the Patient Care Assistant (PCA) position is responsible for functioning as novice to competent and demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned age-specific, diverse patient population, assisting in the delivery of patient care and services under the supervision of a licensed nurse. This position conducts hourly rounding to ensure patient needs are met and records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The PCA position performs basic patient care activities of daily living (ADL's) within unit-specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort,...
At Houston Methodist, the MRI Technologist II position is responsible for a variety of routine to complex diagnostic MRI procedures to include common and special MRI exams of high difficulty. This position is a member of the direct patient care team and is fully competent in all aspects of magnetic resonance imaging (MRI) exams. The MRI Technologist II position serves as a mentor to MRI Technologist I and students by utilizing skills and knowledge to help train and educate others. This position works independently by exercising sound judgment and executing above average clinical skills on challenging diagnostic procedures and patient care situations. The MRI Technologist II position provides direct assistance to physicians with all diagnostic and special MRI...
At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...
At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage of Benner's model of clinical practice. The RN II position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, patient education, and maintenance of medical records. The RN II position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. The RN II position...