At Houston Methodist, the Multi-site Inventory Tech position is responsible for providing logistical support to the offsite Houston Methodist locations across the Houston Metropolitan area. This position will include tasks associated with inventory management, order fulfillment, packaging, vehicular transport and stocking of clinical supplies at each assigned location.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Collaborates with Distribution Center Shift Leaders to identify all mail and secondary items for transfer to each assigned route location, prior to departure.

• Engages appropriate personnel upon arrival and executes all required transactions to the satisfaction of clinical and support staff present.

• Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution.

SERVICE ESSENTIAL FUNCTIONS

• Ensures all orders are fulfilled with accuracy, packaged for safe transport and loaded in accordance to meet the scheduled time for delivery.

• Ensures all supplies are stocked as needed and relocates any items that may have been misplaced into assigned bins. Ensures all secondary items for delivery, for example, RX, mail and lab, are collected and delivered.

• Provides support to maintain functionality of all electronic point of use equipment at each assigned site. Secures proper signatures for all designated, ¿chain of receipt¿ transactions manually or through use of hand-held device.

• Responds to and manages supply and equipment requests within established guidelines of the department.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Documents and reports all related equipment issues in a timely manner for quick resolve, prior to next scheduled replenishment cycle.

• Completes Vehicle Safety Checklist prior to departure and reports any issues to management for proper resolution.

• Maintains and operates assigned fleet vehicles in accordance with all pertinent local and State of Texas DMV laws.

• Inspects existing onsite inventory to identify expiring products and replace with new product to ensure patient safety.

FINANCE ESSENTIAL FUNCTIONS

• Maintains acceptable and accurate levels for all items stocked at each assigned location by reviewing activity and facilitating changes as needed.

• Collects and returns all financial transactions for monies collected at Emergency Care Center sites and ensures safe transfer to revenue cycle/cashier as required.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Responds to and manages supply and equipment requests within established guidelines of the departmDevelops working knowledge of all ParEx, point of use equipment solutions and increases understanding of relative (ParVision) software applications to better support customer needs.

• Identifies and reports opportunities to improve efficiency, reduce costs or waste and improve service to our customers.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Three years' experience working in a material handling/distribution environment

• Experience in a healthcare environment preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• MHE HM - Houston Methodist Material Handling Equipment Certified (HM) -- (Two year renewal required) within 60 days AND
• CDL-C - Class C CDL License (State) -- valid State of Texas, with no moving violations

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Sound knowledge of current logistics/material handling practices and procedures with a specific emphasis on order fulfillment and inventory control processes

• Ability to use inventory point of use system

• Critical thinking with the ability to offer practical solutions to relative issues for items managed

• Ability to utilize technology proficiently

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs No
• Business professional No
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.