At Houston Methodist, the Registry Coordinator RN position is responsible for working collaboratively with the Cell and Gene Therapy team and departmental leadership to ensure regulatory compliance with the Foundation for the Accreditation of Cellular Therapy (FACT), the National Marrow Donor Program (NMDP) registry and Center for International Blood and Marrow Research (CIBMTR) reporting. This position evaluates productivity, quality, and education related to the CIBMTR registry, and responds to requests for information from various data collection systems. The Registry Coordinator RN position provides support for the CIBMTR Data Specialist team, including training, auditing, and providing feedback on staff performance and developmental needs. This position also participates in policy and procedure development and accreditation readiness activities.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Supports the CIBMTR data specialist team including training, precepting, mentoring staff and providing coverage as needed. Fosters a positive and constructive teaching environment by engaging staff/team members in learning opportunities that are valuable and in alignment with business objectives. Develops skills of team members and continually assists with improving competencies, performance and outcomes.

• Meets frequently with physicians for the review of outcome data to be reported to the registry. Serves as a resource for statistical and clinical information pertaining to research studies, registry requirements, and/or strategic initiatives conducted within the department or in collaboration with other departments.

• Meets frequently with physicians for the review of outcome data to be reported to the registry. Serves as a resource for statistical and clinical information pertaining to research studies, registry requirements, and/or strategic initiatives conducted within the department or in collaboration with other departments.

SERVICE ESSENTIAL FUNCTIONS

• Determines the data needed to be collected and identifies the appropriate data resources for specific data projects. Prepares reports on performance and metrics, and other responsibilities of a similar nature and level. Works closely with other research members and with the physicians/medical staff, to ensure the scientific integrity and accuracy of the transplant data.

• Provides analytical and technical support to department management and physician leadership by leading, coordinating, and completing projects related to the FACT and CIBMTR requirements. Prepares and provides reports needed on a routine basis for physicians, staff and/or management.

• Responds to registry queries, maintains HM internal database, and assists with organizing source documents. Extracts, develops and/or analyzes information and statistical data for research studies, project requests and surveys. Monitors and participates in data validation of patient outcomes prior to and after submission.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Supports department with data abstraction for regulatory/accreditation requirements and/or performance/process improvement projects. Reviews and abstracts pertinent patient information from the electronic medical record and patient charts required by the registry. Troubleshoots data submission errors and data error issues and resolves all data queries. Meets designated goals for assigned compliance reports.

• Oversees preparation of required forms/regulatory documents, under direction of the physicians. Ensures that protocol (research and non-research) required events took place and monitors the reporting of data as applicable to scope of department. Ensures regulatory compliance by timely submissions of the required report forms to the CIBMTR registry.

• Facilitates the REMS program requirements/education for commercial cell therapy products.

• Evaluates productivity, quality, and education related to the program, and develops action plans to address any deficiencies or barriers.

• Participates and contributes to meeting the quarterly Continuing Performance Improvement (CPI) goals set by the CIBMTR registry for our center.

FINANCE ESSENTIAL FUNCTIONS

• Supports leadership by working with Managed Care Contracting on insurance requests for information (RFI), assist with our FACT accreditation and with preparations for internal and external audits.

• Handles department resources and assignments effectively and efficiently as evidenced by prudent use of office supplies, timely data abstraction, data entry, and data submission. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Actively stays abreast of the various cancer disease processes, diagnostic methods and procedures, and all possible treatment variations, generating and communicating new ideas and suggestions that improve quality or service.

• Identifies and plans for continuing education needs of the department for staff development and assists with arranging access to training and education programs. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree or higher from an accredited school of Nursing

WORK EXPERIENCE

• Five years of nursing experience, which includes two years of bone marrow transplant, cellular therapy, or research experience
  

• Experience with managing regulatory reporting and audit processes preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Knowledge of current applicable software programs and computer systems; proficient in Windows based applications

• Knowledge of medical terminology, anatomy, medical records, or constituent relationship management (as applied to department assigned)

• General knowledge of statistical analysis techniques

• Ability to independently analyze and solve problems

• Interpersonal skills for interfacing with all levels of customers and collaborating across clinical and non-clinical departments

• Ability to handle multiple priorities with good attention to detail

• Ability to enhance reporting effectiveness and efficiency

• Works effectively to meet frequent deadlines in stressful and time-sensitive situations

• Able to work both independently and as a team member

• Coordinates and effectively prioritizes diverse and multiple tasks

• Organizes the registry workflow, proactively problem solves, anticipates needs, and effectively manages multiple ongoing priorities/assignments

• Uses and optimizes information systems to enhance operations; participates in performance improvement and data management/analysis functions

• Fosters and maintains working relationships with other reporting institutions and with the patients' primary care physicians

• Works with limited supervision

• Understands and ensures hospital's privacy regulations and standards

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

 

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas.  These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.