At Houston Methodist, the Sterile Processing Liaison position is responsible for providing direct service line specific support to a specific service line specialty (i.e., Neuro, Plastics, and General, etc.) within the OR Suite. This position is responsible for reviewing weekly and daily OR schedules as well as instrument reports from the current electronic instrument tracking system to determine and forecast the needs of the specific service line up to and including determining instrument need and tray conflicts and setting assembly priority. The SP Liaison position will review any and all conflicts with the OR Charge Nurse or Service Line Manager, performing daily rounds in the suite with frequency throughout the shift to help manage any instrument and supply issues or conflicts, as well as complete the needs list for the next day's cases. Serving as a fully functional technician in the Sterile Processing department as needed, this position must demonstrate advanced knowledge of sterilization techniques, surgical instruments, and have an in-depth understanding of the relationship between Sterile Processing and other departments within the hospital.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Serves as the primary representative/liaison of Sterile Processing department through a collaborative working relationship with Operating Room (OR) staff to identify process improvement needs for SPD to share with management. Assumes charge responsibility in the absence of the SPD Coordinator.

• Demonstrates teamwork by responding positively to requests for assistance. Collaborates to foster healthy work relationships in the work environment. Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve workflow outcomes.

• Works collaboratively with the OR staff to provide timely sterile products, trays, and case carts, where applicable, based on previously identified needs, demonstrating consistency and continuous workflow between the OR and Sterile Processing. Drives recommendations for improvement of department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Serves as the content expert by performing decontamination and assembling of complex surgical trays, individual and potentially customized instrumentation and equipment utilizing established count sheets. Consistently wraps or contains items appropriately according to size and type of instrument or equipment.

• Performs, documents, and maintains all immediate use steam sterilization cycles ran within the OR suite.

• Monitors, reads, documents, and interprets all parameters for all types of sterilizers to ensure proper function, i.e., Steam, ETO and Low Temperature Hydrogen Peroxide.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Implements effective workflow with staff from the interprofessional health care team concerning patient safety to improve outcomes and the safe transition of care through effective assignment and shift handoffs and uses a structured format for regular communication with staff members and physicians, as appropriate.

• Ensures the effectiveness of the sterilization process by using internal, external and biological monitoring systems appropriately utilizing established department protocols and sterilizer manufacturers' instructions for use.

• Utilizes appropriate cleaning detergents and agents by reading directions and MSDS sheets. Utilizes all department equipment according to manufacturers' instructions for use and departmental policies and protocols.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes department resources, i.e., tracking system, to ensure completeness of trays, instruments, and equipment according to count sheets. Provides a daily location point of sterilized items ready for OR use.

• Serves as primary contact for identified items needing repaired by OR staff. Communicates with instrument repair technician and/or coordinator responsible for repairs to ensure needed service in complete or in process.

• Collaborates with OR preference card team or account sheets to identify changes needed to preference cards, preventing unnecessary items from being processed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Presents areas of innovation, efficiency and improvement in patient care or unit operations using manufacturer's instructions for use (IFUs) to the Sterile Processing team, in collaboration with SPD educator, as applicable.

• Serves as the key resource for understanding and implementing the surgical equipment requirements of the applicable service line.

• Represents the OR by supplying SPD-related information to Shared Governance Committee and department management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Four years of Sterile Processing experience in an acute care hospital

• Service line experience preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• Sterile Processing certification: CRCST or CSPDT AND
• Certified Instrument certification: CIS or CSIS within 1 year

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Independently demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Follows Universal Precautions by wearing the appropriate protective attire while working in the Decontamination area

• Advanced knowledge of infection control, decontamination, and sterilization techniques

• Knowledge and ability to operate, troubleshoot, and train staff on all departmental equipment including, but no limited to, sterilizers, washers, ultrasonic washers, and cart washers

• Proficiency in utilization of basic computer programs such as Microsoft Office and electronic instrument tracking system, if applicable

• Displays ability to manage time by completing assigned work and cleaning workstation at the end of each shift as a fully competent SPD Tech

• Demonstrates advanced knowledge of sterilization techniques, surgical instruments. Completes departmental and institutional competencies within established required timelines

• Reads the OR Schedule proficiently

• Able to work independently, self-guided and motivated

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs Yes
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist West Hospital is committed to leading medicine in West Houston, Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, personalized service and innovation. The growing campus offers more than 200 beds, 19 operating rooms and over 1,500 employees, with access to the most innovative medical and surgical care available, including robotic and minimally invasive surgery, full-spectrum heart care, state-of-the-art imaging, cancer care, labor and delivery with a level II neonatal ICU, neurology and neurosurgery, orthopedics and sports medicine, outpatient rehabilitation and 24/7 emergency services.