This role will be supporting the southern region of the Houston Methodist Physician’s Organization, primarily serving physicians and clinic employees connected to or surrounding HM Clear Lake, HM Baytown and HM Sugar Land hospitals. Travel will be expected to those locations.

At Houston Methodist, the Corporate Chaplain position is responsible for assisting leadership, providing resources to help meet workforce, patient, fiscal and administrative goals by strategic planning and programming. This position is responsible for providing guidance for spiritual care to meet the spiritual, religious, and emotional needs of Houston Methodist employees, proactively identifying when a change in approach or intervention is necessary, taking appropriate action and involving others as needed. As the senior level, in addition to performing the duties of Chaplain, the Corporate Chaplain position creates awareness of Spiritual Care resources for the purpose of staff support. This position conducts I CARE values integration, using specialized techniques to help staff integrate I CARE into their personal culture using coaching and modeling behaviors. The Corporate Chaplain position uses specialized support techniques to assist professionals with overcoming challenges in the workplace, facilitating long-term spiritual care support for employees, staff, and management.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Role models a supportive and positive environment. Collaborates with Human Resources (HR) and Organizational Development (OD), by role modeling mitigation of conflict, leading problem-solving, and resolution efforts, and communication in a positive, supportive, non-judgmental manner.

• Assists leadership, providing resources to help meet workforce, fiscal and administrative goals by strategic planning and programming.

• Takes initiative to build constructive relationships with employees to identify and address spiritual and emotional needs, taking appropriate action and involving other departments as needed, including HR and OD.

• Utilizes leadership skills to develop strategies for improving employee morale and promoting effective teamwork, partnering with HR and OD. Drives initiatives to improve department scores for employee engagement and values integration.

SERVICE ESSENTIAL FUNCTIONS

• Provides coaching to form coping techniques organic to the employee for the purpose of harmonizing work culture and maximizing productivity. Provides spiritual care to meet the spiritual, religious, and emotional needs of onsite and work-from-home employees of all faiths. Enables others to utilize their own faith as a resource for health and healing.

• Provides on-site rounding of employee areas, equitable support for ¿working from home¿ employees, in-person, virtual, or hybrid spiritual support for individuals and groups, individual and group support and consultation, informal debriefings following crisis incidents, individual or group reflections and prayers, referrals as appropriate to HM resources, i.e. Employee Assistance Program, I CARE values integration education and support, spiritual wellness planning, grief support, team changes, administrative structural changes, home life changes, career goals, health issues, etc.

• Conducts psycho-social and trauma-specific evaluations as needed. Serves as the initial point of contact for providing crisis assessment and intervention for employees, as needed, particularly in cases of spiritual and emotional distress as well as loss and grief, preparing Spiritual Care support for workplace teams and or individuals.

• Serves as spiritual advisor and I CARE consultant for executive assembly, entity standing committees, department, team, system planning. Fosters a positive and constructive teaching environment by engaging co-workers in learning opportunities that are valuable and in alignment with business objectives, Houston Methodist mission, vision, and values.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Provides consultations departments and entity leadership and staff to assess quality and safety of services provided; proactively identifies need for intervention and takes action, involving others, as necessary. Documents quality assessments/metrics/reporting, integration of I CARE values, leadership development, etc., including the planning and development of such initiative(s)

• Designs, develops, and markets Standard Operating Procedures (SOP) for equitable and measurable spiritual care response/support. Executes SOP for grief (memorial service, grief, bereavement), domestic violence, workplace violence, crisis intervention. Serves as Spiritual Care Advisor for entity Threat Assessment Team

• Identifies initiatives/opportunities for corrective action and improvement, providing recommendations; contributes to meeting department targets for quality and safety, leads the education and implementation of quality improvement activities and department safety initiatives.

FINANCE ESSENTIAL FUNCTIONS

• Utilizes resources effectively and efficiently, demonstrating responsible financial stewardship. Manages own time effectively and prioritizes work to achieve maximum results in a timely manner; assists co-workers with effective time management.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Organizes, develops, and monitors a comprehensive institutional multi-faith spiritual care and values integration program.

• Provides oversight to one or more department initiatives such the annual I CARE Recharge program. Facilitates New Employee Orientation (NEO) in partnership with HR by leading the I CARE portion or other employee sessions.

• Assists management with development, planning, activation and achievement of department vision and goals. Plans various department and or entity-wide activities such as, but not limited to worship services, I CARE values integration, accreditation readiness, bioethics, special projects, entity committees, leadership development, etc. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Master's degree in theology or related studies from an institution accredited by the Council for Higher Education Accreditation (CHEA), or equivalency approved by the Association of Professional Chaplains (APC), American Association of Pastoral Counselors (AAPC and only if prior to 2017), National Association of Catholic Chaplains (NACC), Neshama: Association of Jewish Chaplains (NAJC), Canadian Association for Spiritual Care (CASC), Association for Clinical Pastoral Education (ACPE), or Spiritual Care Association (SCA)

• Four units of clinical pastoral education (CPE) from an accredited institution(s), e.g., the Association for Clinical Pastoral Education (ACPE), the Canadian Association for Spiritual Care (CASC)

WORK EXPERIENCE

• Three years' experience as a professional chaplain (post clinical pastoral education) in a healthcare setting

• Acute care hospital setting strongly preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• Must have one of the following certifications:
•    • Board Certified Chaplain (BCCI)
•    • Board Certified Chaplain (NAJC)
•    • Board Certified Chaplain (NACC)
•    • Board Certified Chaplain (NAVAC)
•    • Board Certified Chaplain (APC)
•    • Board Certified Chaplain (SCA)
•    • Advanced Practice Board Certified Chaplain (SCA)
•    • Certified Spiritual Care Practitioner (CASC)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to work independently; capable of effectively facilitating challenging/difficult interactions, employee situations; demonstrates sound judgment and executes above average communication skills

• Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, employees, and co-workers

• Adapts to multiple ongoing priorities with minimal supervision including organizing workflow and actively participating in problem-solving

• Possesses competent computer knowledge; operates various computer systems

• Agility for rounding through entity geographical territory including multiple facilities and workspaces

• Ability to facilitate learning modules, seminars, presentations

• Endorsed for chaplaincy by a recognized endorsing body

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients.  As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow.  This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care.  Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.