Note: Selected candidate will work in the office 2 days per week. 

At Houston Methodist, the Foundation Senior IT Data Specialist position is responsible for supporting an enterprise-wide business intelligence and analytics framework for the foundation that will provide the organization with solutions for effective decision-making and.  This position utilizes critical thinking, attention to detail, and effective communication skills and collaborates effectively with teams to consult with business area leads to generate solution recommendations and technology needs for fundraising.

This position plays a senior technical role on multiple projects and communicates effectively with technical and non-technical audiences.  The Senior IT Data Specialist position serves a role model and mentor to more junior staff and utilizes advanced technical expertise in Business Intelligence and database architecture, design and implementation with experience in business, fundraising and technology projects.  This position will be actively involved in supporting, developing and advancing Houston Methodist Foundation's Analytics applications for fundraising.  The Senior IT Data Specialist position will use tools such as Microsoft SQL Server, Power BI, Tableau, and the Foundation Donor Management System (currently Raiser’s Edge) to design and implement innovative approaches to data collection, analysis, interpretation and presentation to support planning and decision-making at all levels of the foundation and corporation and assist in managing data as a corporate strategic resource.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information.

• Engages customers and the business analyst to elicit requirements to document. technical and design specifications for package solutions, and/or software development.

• Provides user education of business intelligence applications and helps ensure access to data with the goal of reduced reliance on technical specialists in order to obtain data.

• Coordinates development, testing and working out issues with customers and vendors, making changes and corrections as needed.

SERVICE ESSENTIAL FUNCTIONS

• Designs and develops the architecture, design and implementation of Analytics Solutions including the data model for the data marts, Business Objects Universe, OBIEE RPD Tableau data sources, reports and dashboards that support operational and strategic decision making.

• Identifies required source system data and develops ETL processes that move data from source systems into the data warehouse and data marts.

• Coordinates and resolves major system outages, disaster management and change control and provides technical or on call support for Analytics applications.

• Installs, configures, and deploys Analytics tools including as Microsoft SQL Server, SAP Business Objects, Oracle ODI & Oracle BI, Tableau, Epic Caboodle and Epic Slicer-Dicer.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures all reported data and information are accurate, consistent, relevant and timely.

• Coordinates and performs required quality and profiling activities on the data and provides quality assurance of work assigned to team members to ensure information delivered from BI solutions is defect free and of high quality.

• Participates in setting, monitoring, and meeting Service Level Agreements (SLAs) with key customers.

FINANCE ESSENTIAL FUNCTIONS

• Practices good time management, good assessment in professional decision making, and management reporting skills.

• Promotes cost effective and timely assignment delegation and coordinates to provide timely problem resolution, technical analyses, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Coordinates constructive solution discussions and fosters an environment that encourages innovation, continuous improvement and growth within the team to arrive at the most optimal solution.

• Uses internal and external resources to stay up-to-date with new analytics technologies and mentors co-workers on new trends.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in Computer Science, Business Administration, or related discipline with an information technology focus

WORK EXPERIENCE

• Six years' experience in developing full life cycle BI / data warehousing solutions, using ETL tools preferably Microsoft SQL Server Integration Services, Oracle ODI, Informatica, using analytics tools, such as Business Objects, Oracle BI, Epic Caboodle, to design the user access layer for analytics and dashboards

• Three years' healthcare industry experience preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure their timely and accurate completion

• Advanced knowledge of health care operations preferred

• Demonstrated ability to work independently and take initiative in areas of responsibility

• Excellent analytical, organization, prioritization and oral/written communication skills

• Knowledge and appreciation of business concepts and requirements as applicable to a large academic, research, and/or healthcare facility

• Strong teamwork and interpersonal skills at all management levels

• Strong Analytics / Business Intelligence / Data Warehousing systems & architecture experience in 'real world', practical, successful implementations

• Advanced knowledge of ETL, Integration Technologies, Data Marts, Reporting Analytics

• Advanced expertise in Analytics tool architecture, functions, and features

• Advanced SQL server-based SQL coding and database programming skills and relational and multi-dimensional database structures and schemas

• Strong knowledge of database technologies and data warehouse methodologies including data warehouse design and development

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.