At Houston Methodist, the Magnet Program Director (MPD) position is responsible for providing leadership, planning and coordination in the Magnet application process, preparation, designation, maintenance and related databases to drive business goals, cultivating a professional practice environment. This position is accountable for leading change efforts in collaboration with nurse leaders and staff utilizing the ANCC Magnet framework of excellence to create and implement innovative staff engagement, systems and processes. The MPD position identifies cutting edge nursing quality indicators, developmental needs, performance improvement and research initiatives and other activities that sustain and advance a culture of excellence and serves as an ambassador of the Magnet program employing a variety of communication strategies. This position collaborates with Houston Methodist system hospitals for sharing of best practices, reporting methodologies and identification of potential duplication of effort.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Develops and implements communication strategies throughout the organization/system to ensure accurate information regarding program purpose, initiatives, improvement strategies, and outcomes. Manages dissemination of information around Magnet initiatives via e-mail, newsletter articles, hardcopy handbook and presentations.

• Supports nursing structural empowerment through education, mentorship, consultation and team building.

SERVICE ESSENTIAL FUNCTIONS

• Plans, directs, and executes all Magnet initiatives within documented timeframe(s) to ensure the goals of the program are met which includes overseeing and coordinating the Magnet application, document submission, site visit and/or re-designation processes.

• Serves as a knowledge expert and resource in interpreting and integrating the Magnet standards, implementing and sustaining shared governance environment at the unit and hospital-wide level to ensure that the organization milieu reflects the internalization of the five components of the Magnet Model.

• Provides consultative services as needed, which includes serving as Magnet advisor to nursing leadership and staff to drive program to successful outcomes. Supports development and adoption of standards for evidenced-based knowledge practice. Facilitates integration of Magnet recommendations into nursing practice and outcome achievement.

• Develops materials, presentations and reports on program for Senior Leadership, Management, and front-line staff, providing education, and developing strategies to respond to new program requirements and opportunities for improvement supported by external benchmarking.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Collaborates with key stakeholders to customize and manage and monitor changes to databases responsive to nursing's needs, e.g. National Database for Nursing Quality Indicators (NDNQI), Magnet Recognition Program reports, demographic reports, and RN engagement surveys. Analyzes, synthesizes, and trends multi-year nurse engagement survey reports and supports action plans with recommendations for hospital-wide initiatives.

• Functions as liaison to the ANCC Magnet Recognition Program office, employing principles of continuous performance improvement to advance the profession of nursing. Reviews changes related to the Magnet Recognition Program and facilitates integration within the hospital.

• Collaborates to ensure collection, correlation, analysis and generation of detailed reports and integrated quality data to Senior Leadership and other key stakeholders regarding Magnet Recognition Program.

FINANCE ESSENTIAL FUNCTIONS

• Manages the Magnet program within documented timeframes and within budget. Drives efficiencies and quality improvements, recognizing current and future resource limitations and needs.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Implements change management strategies to ensure successful execution of Magnet program. Develops, coordinates and evaluates programs to advance a culture of excellence, including special events, ongoing Magnet campaign and various communication strategies.

• Advances Houston Methodist's external image to the public in the Magnet field through external meeting attendance, publication and speaking engagements. Participates in hospital-wide and system committees as a designee of the Chief Nursing Officer/Executive.

• Provides and supports strategic direction and oversight for Magnet program and uses appropriate and evolving methodologies to drive program initiatives.

• Assumes an active role in promoting professional and other work environment initiatives, e.g., engages and mentors nurses to advance publications and presentations.

• Conducts literature searches and other benchmarking inquiries that substantiate evidence-based and best practices and supports research initiatives, including the design and implementation of data collection systems.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's and Master's degree, one which must be from an accredited school of nursing

WORK EXPERIENCE

• Five years of experience in healthcare and/or nursing leadership

• Three years prior experience with project/program management in a Magnet health care setting preferred

• High-level knowledge and experience with executing strategic programs to drive business success

• Knowledge of Magnet standards and experience in a Magnet organization preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND
• Magnet - ANCC Recognized Certification (ANCC)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates outstanding relationship skills to partner with key stakeholders to drive program success

• Maintains expertise in Magnet standards and active in identification of exemplars and collection of evidence, application development, writing and submission of all required documents

• Strong organizational/project management and presentation skills

• Excellent critical synthesis and problem-solving skills

• Knowledgeable of adult learning principles

• Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word)

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist Baytown Hospital, located 35 miles east of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1,700 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.