At Houston Methodist, the CTSA Program Project Manager (Clinical and Translational Science Awards Program) position is responsible for the overall program management support for all elements of the CTSA grant to ensure continuity across the program. This role will oversee the development of operational data collection and reporting surveys such as REDCap for CTSA service utilization, i.e., the GGCTSA (Greater Gulf Coast Translational Science Alliance) registration and tracking system.

The CTSA Program Project Manager will work closely with administrative counterparts at each of the GGCTSA institutions and will serve as a member of the Operations, Hub Liaison, and Administrative Teams, and will participate in planning annual retreats. Additionally, this position will provide program/project management support for the companion K12 and R25 applications. This position serves as a resource in facilitating the implementation and/or rollout of initiatives and tracks to ensure implementation is meeting scheduled milestones.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Coordinates face-to-face discussions between collaborators to encourage effective transfer of ideas and records. Develops and maintains positive working relationships to ensure that collaborators are informed of modifications, updates, and improvements to projects in a timely manner.

• Serves as an effective liaison between multiple client groups and stakeholders across various levels of management. Communicates results clearly and concisely and provides progress reports in an organized, consistent manner.

• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Assists in the preparation and coordination of business development materials and activities for the program. Supports ongoing outreach, pilot programs and project management activities of the department's major projects/grants.

• Assists in writing SOP's and other regulatory requirement documentation.

• Understands project objectives, information and ideas presented and delineates plans to achieve deliverables in a specific, measurable, attainable, relevant, and timely manner to assist the program and its project goals.

• Provides careful coordination with internal ancillary offices such as technology transfer, legal, grants and contracts, and business practices.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Maintains organized records of successful collaborative projects and participants for all disciplines related to the department/project to be readily available to leadership as well as reporting purposes.

• Ensures quality and timely execution of project deliverables.

• Coordinates multiple deadlines related to project scope, requiring resources including but not limited to reports and presentations. Thoroughly tracks all metrics related to activities and maintains associated paperwork, files and calendar documentation.

FINANCE ESSENTIAL FUNCTIONS

• Manages and maintains project-relevant information and documentation needed from project conception to completion as well as maintaining regulatory and milestone (financial) records as required for each study.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

• Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's Degree in a related field

• Master's preferred

WORK EXPERIENCE

• Three years of experience related to business or healthcare administration; may consider HM employee with two years of experience who demonstrates progressive responsibilities

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong communication and presentation skills. Ability to conduct effective presentations

• Ability to establish and maintain positive Sponsor, project team member and internal relationships

• Strong analytical and interpersonal skills

• Advanced spreadsheet skills (i.e., creating pivot tables, performing v-lookups, and managing large data sets). Strong word-processing and presentation software skills

• Strong project and time management skills

• Exhibits resourcefulness, independent action and judgment that are position appropriate

• Evaluates, selects, and acts on various methods and strategies for solving problems and meeting objectives

• Professional handling of exposure to confidential/sensitive information

• Demonstrates flexibility and adaptability in the face of changing demands

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist Academic Institute (formerly the Houston Methodist Research Institute) was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research and clinical trials, the academic institute houses over 2,047 credentialed researchers conducting 1,470 ongoing clinical protocols.