At Houston Methodist, the Trainee Affairs Coordinator is responsible for working closely with the training and education initiatives for the Houston Methodist Academic Institute (HMAI) under the supervision of the Director of Educational Partnerships. The Trainee Affairs Coordinator provides primary support, as well as works directly with the faculty, preceptors and the 3rd and 4th year College of Medicine (COM) students from various institutions.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Works directly with Clerkship Directors, Manager for undergraduate medical education, and the medical students to facilitate all aspects of the undergraduate medical education program. This may include some public relations and/or efforts to improve the facilities or services available for the students.

• Facilitates implementation of standardized patient encounters, structured debriefing for small multidisciplinary groups of adult learners after completion of simulation training.

• Assists with administrative management of clerkship and electives, acting as liaison between directors and students. Serves as liaison to Education Administration, Faculty and other affiliated personnel

SERVICE ESSENTIAL FUNCTIONS

• Provides professional and administrative support managing the day to day operations of their assigned 3rd and 4th year clerkship program(s).

• Maintains optimum communications with clerkship directors and clerkship faculty to facilitate appropriate scheduling and coordination of clerkship rotational experiences to satisfy requirements.

• Coordinates activities related to educational conferences, orientation, meetings, lectures, simulations, laboratory sessions, examination and special events as directed by curriculum.

• Prepares exams, syllabi, and other materials as requested by the clinical faculty and NBME requirements. Maintains this material in a secure electronic database.

• Coordinates the collection, tracking, and reporting of evaluations and grades for clerkship programs using an on-line database.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Maintains and coordinates activities required to comply with institutional and program requirements (to include management of grades and course requirements, orientation, testing, evaluation & assessment, and schedules).

• Compiles and maintains data to insure compliance with accreditation agencies and for reporting purposes. Coordinates and prepares materials for continued accreditation for the educational partners responsible for reporting to the LCME

FINANCE ESSENTIAL FUNCTIONS

• Utilizes department resources/supplies efficiently and identified cost savings or revenue opportunities.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that improve quality and/or service.

• Identifies unique and creative ways to assure accessibility and availability of clinical education programs to staff via simulation form improving/evaluating competency.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
  

• Bachelor's Degree preferred
  

WORK EXPERIENCE

• Two years experience in healthcare delivery or academic setting
  

• Experience in a health science center or higher education preferred
  

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment

• Exhibits attention to detail and critical thinking skills

• Possesses excellent organizational skills

• Demonstrates ability to work alone and with a team

• Use of personal computer and related software (such as Microsoft, Excel and PowerPoint, Access, Outlook and Publisher

• Thorough understanding and knowledge of UGME education policies and procedures and ability to ensure compliance with medical student handbook guidelines and expectations

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist Academic Institute (formerly the Houston Methodist Research Institute) was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research and clinical trials, the academic institute houses over 2,047 credentialed researchers conducting 1,470 ongoing clinical protocols.