At Houston Methodist, the Wellness Coordinator position is responsible for implementing health promotion and disease prevention programs for a diverse population through individual and group instruction. This position performs a variety of health assessments, including metabolic, flexibility, body composition, bone density, fitness testing; health screenings including height, weight, waist girth, hip girth, blood pressure, and cholesterol or HbA1c via finger sticks. The Wellness Coordinator position coordinates services, staff, equipment and supplies for Employee and Corporate Wellness Services.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Acts as a dedicated and respected resource to internal HM departments and external corporate clients for wellness-related inquiries that are low to moderate complexity in order to foster a positive culture of health.

• Participates in PRN onboarding staff training including, but not limited to, wellness program development, in-services, and health screening instruction.

• Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Partners with Senior Wellness Coordinator to coordinate and implement external corporate wellness programs and services, as needed.

• Performs a variety of health assessments, including metabolic, flexibility, body composition, bone density, fitness testing; health screenings including height, weight, waist girth, hip girth, blood pressure, and cholesterol or HbA1c via finger sticks.

• Prepares information and leads discussions on various health and wellness topics in a variety of settings: group, classroom, and one on one which is inclusive of nutrition, fitness, stress management and tobacco cessation topics.

• Distributes health-related communications and marketing materials.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately documents, monitors, and reports individual and population health outcomes, program data, goals, achievements, and results. Provides feedback on wellness programs and partners with key stakeholders to evaluate wellness programs and services based on participation, engagement, outcomes, efficiency, and utilization.

• Communicates team needs, supplies inventory, and equipment management to manager to ensure quality and customer service standards.

FINANCE ESSENTIAL FUNCTIONS

• Reports timely participation, program led by the individual. Maintains all databases and provides professional reports to management as requested.

• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Maintains professional expertise and staying current with emerging health and wellness trends. Provides recommendations for optimizing participation with current programs.

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in in Health Promotion, Health Science, Public Health, Nutrition, Exercise Science, or related field

WORK EXPERIENCE

• One year experience in Wellness, Health Promotion, Exercise Science, Nutrition, or related field

LICENSES AND CERTIFICATIONS - REQUIRED

• BLS - Basic Life Support (AHA)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Exhibits strong interpersonal, relationship-building, teamwork, and leadership skills (written and verbal communication, ability to deal with difficult situations, etc.)

• Possesses energetic, professional, and self-motivated disposition

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.