Note: Selected candidate may have an opportunity for a hybrid schedule after department orientation (60-90 days).

At Houston Methodist, the Strategic Human Resources Business Partner (HRBP) position is responsible for leading in supporting the growth of the business and its transformation by providing guidance and counsel on human capital and change management initiatives. This position is the point of contact for assigned client groups on all Human Resource (HR) initiatives and needs of a significant client group or system-wide service line which includes preparing regular statistical summaries and raising awareness of existing and emerging trends. The HRBP position guides and communicates Houston Methodist strategies and will function independently to provide HR leadership and consultation to influence the organization to operate in alignment with the business strategy and culture while supporting the improvement of organizational performance. This position requires a strong business and systems thinker, independent judgment and decisiveness and the ability to analyze and synthesize data in order to provide solutions and generate business results.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Partners successfully and seamlessly with system Executives, HR Directors, other HR Professionals and department Business Leaders to align effective business strategies and best practices by recommending solutions through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.

• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Participates and/or leads and facilitates department process improvements, as needed.

• Provides guidance and input to executives and leaders on best human capital management practices, business unit restructures, workforce planning and succession planning with other system departments, in collaboration with organizational development.

• Serves as a role model and mentors peers as needed. Recommends opportunities for improvement of department score for turnover/retention/employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Translates the Houston Methodist Brand, Employee Value Proposition, Business Strategy and Goals, along with the leader and workforce perspectives, into a robust practice platform. Undertakes short-term or long-term projects to address a variety of issues and needs.

• Develops and drives change management strategy within the business to support the implementation of HR programs and initiatives. Helps clients strategically integrate effective HR processes, programs and practices into their daily operations.

• Actively participates in the roll-out of company-wide strategic HR initiatives and programs including but not limited to performance management, leadership and management development, workforce planning and development, manager and employee education. Leads system-wide leadership project teams, as appropriate.

• Supports the business and provides strategic consulting in developing, recommending and implementing effective organizational design and structure, talent and retention strategies, reward and recognition initiatives to meet business objectives.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Identifies key organizational and human capital issues, outlines a strategic alternative and recommends action plans to HR and business leaders and executives to improve business results.

• Partners with senior-level management within the business or functions on issues that impact HR. Builds leadership capabilities and enhanced skill development.

• Evaluates issues, patterns, and trends to provide proactive insights for HR solution and program designs. Creates and designs plans for applying new techniques for driving change in HR processes.

FINANCE ESSENTIAL FUNCTIONS

• Collects business unit data to identify trends. Utilizes problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency. Evaluates and interprets data to utilize as a tool for improving decision making within the workplace.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Proactively maintains a high level of business knowledge of the healthcare industry. Keeps abreast with new trends and advancements in the human resources field.

• Seeks opportunities to identify self-developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree

• Master's degree highly encouraged and strongly preferred

WORK EXPERIENCE

• Eight years as an HR professional in a progressive business environment to include at least seven years designing and implementing HR programs

• Proven track record planning and implementing effective human resource intervention to business problems, developing and consulting on change management strategies

• Experience developing workforce plans, and influencing business unit leaders

• Prior experience embedded in a client area or operations experience with people management experience preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• PHR - Professional in Human Resources OR
• SPHR - Senior Professional in Human Resources -- from Human Resource Cerfication Institute (HRCI); OR
• Human Resources\SHRM-CP OR
• Human Resources\SHRM-SCP -- through the Society for Human Resources Management (SHRM)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Expert knowledge of HR processes and practices as well as understanding of all HR disciplines including recruiting and selection, management coaching, talent management, compensation, performance management, employee relations, people strategy planning and organizational development and effectiveness

• Strong business acumen with focus on financial stewardship and a passion for HR as a key driver of business results

• Demonstrates ability to create, manage and sustain multiple projects successfully in a fast-paced and changing environment and meets and exceeds customer expectations using exceptional project management skills

• Possesses advanced computer knowledge; High level of proficiency in various computer systems, e.g. Human Resources Information Systems and Microsoft Office software

• Demonstrated success working independently, forging relationships, and managing multiple tasks with minimal direction

• Strong analytical and decision-making skills and ability to produce and derive solutions and recommendations from varied corporate culture

• Strong knowledge and application of Federal and State employment laws, regulations and legislation

• Ability to analyze with qualitative and quantitative information for decision support

• Experience in diagnosing organization issues and proposing strategic solutions, introducing change and fostering positive corporate culture

• Proven ability to effectively facilitate large groups; excellent presentation skills

• Demonstrates ability to apply critical thinking and independent sound judgment to complex and difficult issues

• Capable of handling challenging/difficult situations

• Demonstrated success in strategic consulting effectively with senior level management, the ability to influence others without direct position responsibility and to earn credibility and client trust

• Excellent skills with demonstrated ability to relay complex concepts in concise simple terms

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.