At Houston Methodist, the Development Specialist in assigned program areas and/or divisions is responsible for providing support to the Foundation through strategic management of a variety of projects and execution of initiatives within the assigned Foundation unit. The Development Specialist relies on appropriate resources to collect relevant data, compile information for management decisions, and ensure the successful execution of related projects. The projects for this role are minimally anticipated, established and directly linked to the evolution of the Foundation's operational focus and accomplishment of goals.



Under guidance of management this position assist with creating new donor pipeline strategies in support of fundraising for Houston Methodist.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Utilizes effective and fluid communications with internal and external stakeholders to ensure collaboration and synergy.

• Proactively maintains familiarity with the work of clinical staff, physicians, and administration to successfully identify appropriate contacts for data collection.

• Under guidance of management ensures assigned deliverables are in line with Foundation goals and objectives.

SERVICE ESSENTIAL FUNCTIONS

• Manages small-scale projects and coordinates with key stakeholders and others to ensure department timelines, deliverables and budgets are met. Utilizes technology resources to conduct research for assigned projects.

• Tracks event, project, and/or initiatives success and gathers feedback for future reference.

• Participates on internal committees and task forces as assigned. Follow up on action items as necessary to ensure completion of assignments.

• Works closely with Advancement Services and Development Officers to support strategic moves management for contributor/prospective contributor engagement.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Provides quality control of printed materials such as high-level meeting agendas, briefing documents, event information, educational and donor materials, power point presentations, etc. This includes following the TMHS style guide, AP style guidelines, verification of accurate logo placement, etc.

• Performs collection, verification and entry of data in Foundation systems, including generating reports. Resolves information discrepancies and assists with data clean up, data archiving and data analysis projects.

• Ensures that philanthropic and donor-centric message is present and consistent in all material, communications, and/or initiatives, both internally and externally to promote goals.

FINANCE ESSENTIAL FUNCTIONS

• Manages own time and department resources efficiently. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.

• Submits invoices on time and tracks and adheres to budget for assigned projects, as applicable.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Proactively manages own professional development. Completes and updates the individual development plan (IDP). Ensures own career discussions occur with appropriate management.

• Develops a foundational knowledge of major gift fundraising for healthcare and seeks opportunities to strengthen skill set.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree required.

WORK EXPERIENCE

• Three years' experience in communications, development, media relations or marketing, one year of which must be in project management/coordination/event planning.

• Experience in healthcare fundraising/development preferred.

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Knowledge of editing and/or familiarity with the AP style guidelines.

• Flexibility and responsiveness in performing multiple projects simultaneously. Skills; ability to prioritize tasks and follow-through to meet expectations of multiple constituencies.

• Ability to successfully manage relationships among all levels of the organization, both internally and externally.

• Highly motivated and able to work well as team player is critical; willing to accept responsibility and be held accountable for projects.

• Demonstrated ability to work independently and take initiative to meet deadlines in a time-sensitive, fast paced environment with attention to detail and accuracy.

• Strong personal work ethic, self-motivated and results-oriented.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.