Houston Methodist

Sr Continuing Medical Education Coordinator - Education - CME

Facility
HM Research Institute
Job Locations
US-TX-Houston
Category
Quality and Research
Position Type
Full-Time
Department
Education - CME
Shift
1st - Day

Overview

At Houston Methodist, the Sr Continuing Medical Education (CME) Coordinator position is responsible for the development and administrative oversight of the CME operations and activities sponsored by Houston Methodist with minimal supervision. This position is also responsible for cross-departmental involvement in identifying, planning, executing of learning which incorporates educational design including the use of technology and simulation, adult learning principles, change management, and evidence-based practice into curriculum development in accordance with Houston Methodist (HM) policies and procedures and applicable regulatory requirements. The Sr CME Coordinator position is responsible for evaluating CME activities, ensuring compliance and executing assigned activities in accordance with HM policies and Business Practices, and Accreditation Council for Continuing Medical Education (ACCME) guidelines and policies.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Displays cultural humility, diversity, equity and inclusion principles
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment and contributes to a dynamic, team-focused unit that actively helps one another to achieve optimal department/organization/system results. Utilizes time efficiently and helps other team members. Uses peer-to-peer accountability towards improvement of department scores for employee engagement.
  • Builds interprofessional relationships with medical/executive leadership, activity planning committees and staff to effectively collaborate with multiple departments to enhance professional practice and performance.
  • Collaborates with other health care professionals to promote positive communication techniques for problem resolution and/or impact achievement of identified goals. Uses excellent communication skills (verbal, nonverbal, written) to facilitate providing the highest quality service during every customer and medical/executive encounter.

SERVICE ESSENTIAL FUNCTIONS
  • Accountable for activities/program(s) including the development, implementation, evaluation, outcomes and revisions/redesigns including on-time reports with actionable items. Assists with implementation and education of department-based safety initiatives and standards of practice.
  • Supports CME Office Coordinator for CME transcripts, database management, and customer service support.
  • Accountable for project planning which includes but is not limited to adherence to approved CME application, development and maintenance of individual conference budgets, application for and maintenance of educational grants, development and implementation of marketing plan for individual conferences, liaise with and management of conference faculty, and coordination and planning of all related onsite logistics with CME team, across hospital departments, and outside vendors.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Integrates evidence-based practice, instructional technology and adult learning theory into educational offerings. Assists in identifying CME topics that tie to HM strategic plan.
  • Leads and facilitates program initiatives to ensure continuous improvement. Collaborates with departments and other stakeholders to provide/integrate educational services to promote unparalleled safety and quality outcomes.
  • Oversees coordination of activities that are required to comply with institutional and program requirements for CME accreditation procedures. Ensures compliance and executes assigned CME activities in accordance with HM policies and Business Practices, and ACCME guidelines and policies.
  • Compiles and assesses data metrics for satisfaction and development of CME tracking methods for implementing new processes. Provides analytical and specialized administrative support for the department

FINANCE ESSENTIAL FUNCTIONS
  • Assists in the development and management of department budget to ensure staying on track of fiscal accounts and pays invoices for use of department expenditures.
  • Positively impacts quality and finance outcomes at department and entity level by assuring efficient delivery of educational offerings meeting the needs identified.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Acts as a decision-support resource to management. Generates and communicates new ideas and suggestions that improve quality and/or service of CME programs. Assists in creating CME protocol and procedures.
  • Assists in the development of the strategic planning and business planning processes and activities related to CME services through active participation and facilitation of the planning process.
  • Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • Bachelor's degree
  • Master's degree preferred

WORK EXPERIENCE
  • Three years of related experience in a healthcare delivery or academic setting
  • One year of experience in healthcare environment and continuing medical education position preferred

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • N/A

LICENSES AND CERTIFICATIONS - PREFERRED
  • Certified Continuing Medical Education Professional (CCMEP)

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Understands Accreditation Council for Continuing Medical Education (AACME) guidelines and policies
  • Understands Continuing Medical Education (CME)-related positions
  • Proven experience in project management
  • Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment
  • Exhibits attention to detail and critical thinking skills
  • Possesses excellent organizational skills
  • Demonstrates expert time management skills
  • Ability to assess learning/skill/practice gaps and facilitate creation of learning opportunities to bridge gaps
  • Demonstrates ability to work alone and with a team
  • Use of personal computer and related software (such as Microsoft, Excel and PowerPoint, Access, Outlook and Publisher

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs No
  • Business professional Yes
  • Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area Yes

Company Profile

Houston Methodist Academic Institute (formerly the Houston Methodist Research Institute) was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research and clinical trials, the academic institute houses over 2,047 credentialed researchers conducting 1,470 ongoing clinical protocols.

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