HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

• Communicates in an active, positive, effective manner with all team members and staff throughout the organization as well as its vendors.

• Contributes to teamwork by consistently offering assistance and responding in a positive, timely manner to requests for assistance.

• Coordinates the legal fee invoice and payment process.

• Creates and closes departments in the ERP system, as approved by the applicable Directors of Finance.

• Protects organization value by keeping information confidential; cautioning others regarding potential breaches.

• Improves job knowledge by attending training sessions, staying up-to-date on changes to department procedures and processes in order to effectively back up team members as needed.

• Collaborates with team members to analyze and problem solve system or workflow challenges.

• Records monthly close journal entries.

• Performs monthly account reconciliations.

• Assigns ID numbers for capital requisitions and capital AFEs (Authorization for Expenditure).

• Uploads capital budget for requisitions and AFEs.

• Performs capital project closeouts and asset transfers.

• Updates asset registers.

• Processes certain non-po vouchers (i.e., HM legal fees, other third-party invoices) for payment.

• Independently manages time effectively and prioritizes daily tasks. Minimizes incidental overtime.

• Makes suggestions for improvement to processes or procedures to department leadership.

• Proactively manages own professional development. Completes My Development Plan (MDP).

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

• Two years of experience in an accounts payable, accounts receivable or reconciliation role

• N/A

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co- workers in a manner consistent with a customer service focus and application of positive language principles

• Knowledge of personal computer applications, including QuickBooks, Microsoft Access and Excel, PeopleSoft

• Knowledge of general ledger systems and the reporting of financial data

• Strong oral and written communications skills and ability to communicate with all levels of the organization

• Skill in collecting and analyzing complex data

• Skill in completing assignments accurately and with attention to detail

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.