Note: This hybrid position is officed out of our Willowbrook campus.

At Houston Methodist, the Development Officer position  is responsible for accelerated targets to help build the major gift pipeline through the active management and development of potential major gift donors.  Cultivates relationships with contributors and prospective contributors and asks for gifts at or above defined level for Foundation programs,  service lines and hospital initiatives.  Primary focus will be on cultivating prospective donors for the donor pipeline in order to achieve and sustain annual philanthropic support to Houston Methodist Willowbrook Hospital. Assists with volunteer task forces and/or councils. Leads cultivation and solicitation strategies for Hospital specific service line initiatives.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Maintains a portfolio of mid-level prospective contributors to HM, including individuals, foundations and corporations as defined by annual goals and metrics.

• Identifies, cultivates, solicits and stewards contributors and prospective contributors for major gifts in all ranges.

• Interfaces with the Volunteer Relations and Special Events departments to support strategic enlistment and use of councils, volunteers and events for HM and assists with events that support key volunteer and donor pipeline development.

• Interfaces with Development Communications & Donor Marketing to support strategic donor communications and information distribution to contributors and potential contributors. Collaborates on the development of fundraising materials and naming opportunities to use in the solicitation process.

• Interacts with other Foundation staff to facilitate preparation of grant proposals, acknowledgement letters, gift agreements, solicitation materials and stewardship reports for contributors in portfolio.

SERVICE ESSENTIAL FUNCTIONS

• Serves as the liaison to designated service lines or other key programs within the system at the direction of Foundation leadership.

• With direction from department management, develops an accelerated pipeline of developments targets

• Actively engages stakeholders in the development and achievement of strategic initiatives.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures ethical compliance, as defined by the Association of Fundraising Professionals and all Foundation and Houston Methodist gift-related and administrative policies. Follows Business Practice standards for Fundraising performance.

• Documents results of all substantive contacts with donors for team lead review and critique, and maintains documentation on a timely basis to be input by closing of each respective month, including contact reports, outlining donor strategies, proposal development and submissions per month.

FINANCE ESSENTIAL FUNCTIONS

• Meets or exceeds targets to help build the major gift pipeline through the active management and development of lead annual contributors and sponsors.

• Achieves target proposal success rate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Develops relationships inside and outside of the organization that enhance the organization's ability to integrate donors and potential donors into the community.

• Develops and executes innovative strategies for obtaining major gift donations and donor recognition and stewardship.

• Proactively manages own professional development.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree

WORK EXPERIENCE

• Six years' experience in institutional advancement and direct fundraising

• Six years of sales experience in the following fields may also be considered in lieu of six years' experience in institutional advancement: private fund development, business development, real estate sales and management, financial/banking, insurance, marketing, and/or direct sales and portfolio management

• Extensive major gifts fundraising experience as defined by Houston Methodist preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to work effectively with physician leaders and operational executives throughout the organization

• Ability to lead meetings, conversations and present with authority

• Demonstrated initiative in managing projects and communication with stakeholders

• Effective and influential oral and written communications and presentation skills when working with physician leadership, administrators and peers

• Good judgment and decision making ability, with strong analytical and critical thinking skills

• Ability to independently resolve conflict

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.