KNOWLEDGE, SKILLS, AND ABILITIES- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Exhibits strong interpersonal teamwork and leadership skills with all levels across the organization and assures delivery of excellent customer service to all patients, visitors, physicians and coworkers.
- Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem solving.
- Proficient computer skills including, but not limited to, knowledge of Microsoft Office software, including intermediate knowledge of Excel to perform moderate to complex analyses of inventory data, product data, project costs and manage product replacement/transition.
- Demonstrates expert knowledge of products to address customer needs.
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional No
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No