KNOWLEDGE, SKILLS, AND ABILITIES- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to strategically lead and influence agendas in meetings, conversations and decisions with key stakeholders including administrative leadership and physicians
- Ability to engage effectively with others regarding the business and works collaboratively with them to formulate market based plans
- Strong ability to develop primary consumer research hypotheses and to effectively work with quantitative data and consumer insights
- Has leadership skills with a positive and supportive attitude and demeanor, and has the ability to motivate others with effective and positive communication
- Effectively manages confidential and sensitive information
- Demonstrates flexibility and adaptability in the workplace
- Ability to delegate and manage projects and communication with key stakeholders
- Ability to make sound decisions on correct tactics to address consumer growth objectives based on programs and services
- Ability to understand market research tools and analytics to ensure well seeded brand in local/assigned market
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes