HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

• Promotes a positive work environment and contributes to a team-focused work unit that actively helps one another achieve department goals.

• Provides guidance and training to other maintenance personnel on proper operations, maintenance and repair of the various operating systems, fixed building and CUP equipment within the hospital.

• Assists other maintenance staff, as needed, to meet the needs of the department.

• Operates, maintains and repairs hospital building equipment and CUP to ensure that current hospital codes and operational standards are met while maintaining the comfort and safety of patients, visitors and staff.

• Provides detailed information to relief operators at shift change, including, but not limited to, planned maintenance activity status, equipment status and any equipment operating outside normal parameters.

• Coordinates repairs and preventive maintenance with various equipment service providers to meet the needs of the hospital.

• Conducts periodic readings of assigned equipment, entering pertinent information to comply with hospital and code requirements. Appropriately responds to unusual readings, alarms and activities of the equipment and informs leadership of actions taken.

• Performs preventive maintenance and equipment repairs utilizing hospital procedures, manufacturer equipment manuals and proper tools and techniques.

• Operates various equipment and building systems to meet operational and code requirements with a focus on minimizing energy consumption.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

• Assists leadership with the selection of new and replacement building systems and equipment to meet the needs of the hospital that is reliable and minimizes energy usage.

• Performs high-level trainings as a subject matter expert (SME) for department and actively participates in department projects. Assumes responsibility for growth and development by participating in in-services programs and continuing education.

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

• Five years experience as a Stationary Engineer

• SE-1 - 1st Grade Stationary Engineer - City License -- City of Houston

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Functional knowledge of the following building systems:* Mechanical, Electrical and Plumbing operations* Building Automation Systems* Life Safety Systems* Emergency Power Systems* Structural Systems

• Extensive knowledge of all levels of boiler systems and/or equipment, as indicated by the 1st grade licensing

• Ability to operate in a large facility environment and function as a resource for staff on various and complex boiler-related equipment

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs No
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston.  The 310 bed hospital has 23 operating rooms, and more than 2,100 employees.  Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.