At Houston Methodist, the Senior Recruiter position is responsible for developing and establishing specified strategies, programs and processes, partnering with hiring leaders to meet business placement objectives, by attracting and hiring diverse, top talent. This position sources, assesses and negotiates offers, ensuring alignment with Houston Methodist's strategies and business goals. In addition to performing the duties of a recruiter, this position provides strong strategic consulting to organization on process, compliance and expectation setting in the recruitment environment. The Sr Recruiter position provides mentorship to team members, serving as a recruitment subject matter expert, resulting in the adherence to standards of practice for optimal safety, quality outcomes, and customer service.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Works closely with hiring management to understand their business, identifying recruitment strategies and providing recruitment and workforce planning services to meet the needs to hire talented and diverse candidates.

• Trains and educates new directors/managers/supervisors on the staffing process. Consults with department clients to define short and long-term staffing needs (based on succession planning, hiring forecast, expected/unexpected turnover and new program development), proactively addressing these needs.

• Ensures a positive applicant and hiring manager experience throughout the hiring process which includes timely application follow up and interview status.

• Serves as a role model and mentors peers as needed. Recommends opportunities for improvement of department score for turnover/retention/employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Recruits passive and active candidates through a variety of creative recruitment technology strategies, tools and social platforms, utilizing cultural diversity and inclusion principles. Provides information on Houston Methodist opportunities to applicants, emphasizing the employer of first choice.

• Develops and implements recruitment plans for assigned departments and/or key jobs that identify sourcing activities, project recruitment costs and take into consideration other issues that impact ability to recruit and retain qualified staff including, but not limited to, compensation and other labor market issues.

• Facilitates redeployment and placement of displaced internal employees due to restructure or reduction in force.

• Assists peers, when appropriate, and partners with HR team to ensure a smooth, seamless onboarding process. Consistently communicates updates to applicants and hiring managers.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Utilizes and analyzes appropriate hiring tools to ensure organizational fit. Timely sources, screens and interviews qualified candidates to meet client needs.

• Practices appropriate hiring through a thorough understanding and compliance of employment law relating to hiring. Manages all information in the applicant tracking software, following Houston Methodist procedures for hiring and dispositioning candidates.

• Recommends needed metrics, qualitative information and client feedback to project vacancies in assigned departments and/or key jobs for each fiscal year. Regularly produces and shares recruitment metrics for assigned client group on a regular basis. Meets and/or exceeds department metrics e.g. time-to-fill, number of positions filled, and diversity of candidate pool.

• Reviews key business indicators and work with management, Human Resources and Talent Acquisition team to identify, develop and deploy continuous improvement initiatives.

FINANCE ESSENTIAL FUNCTIONS

• Effectively recommends salary offers in alignment with Houston Methodist compensation philosophy. Takes appropriate action to ensure a successful hire.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Serves as talent consultant on best practices and recruiting to clients and peers. Maintains knowledge of current trends and developments in the areas of recruiting, Human Resources and Healthcare by reading appropriate books, journals, articles and literature and attending professional development activities including webinars and professional association meetings. Continually researches and evaluates external marketplace and maintains ongoing awareness of business environment.

• Seeks opportunities to identify self-developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree

WORK EXPERIENCE

• Five years of Human Resources experience with at least three of those years with demonstrated solid experience and knowledge in recruitment

• Human Resources exposure in a healthcare or service industry environment strongly preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• Certified Internet Recruiter (CIR)-AIRS AND
• PHR - Professional in Human Resources OR
• SPHR - Senior Professional in Human Resources OR
• Human Resources\SHRM-CP OR
• Human Resources\SHRM-SCP

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to influence hiring management to move quickly in selection and offer stages to optimize the opportunity to hire top candidates

• Proven success in hiring passive candidates

• Demonstrated ability to manage multiple projects set service level agreements and meets and exceed customer expectations

• Ability to work independently and accept constructive feedback

• Capable of handling challenging/difficult situations

• Demonstrates sound judgment and executes proficient critical thinking skills

• Possesses advanced computer knowledge and proficiency in various computer systems e.g. Applicant Tracking System (ATS), Human Resources Information Systems and Microsoft Office software

• Demonstrated success working independently, forging relationships, and managing multiple tasks with minimal direction

• Exhibits strong interpersonal and teamwork skills with all levels of the healthcare team and assures delivery of excellent customer service to all candidates, leadership, patients, visitors, physicians and co-workers

• Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving

• Strong knowledge and application of Federal and State employment laws, regulations and legislation

• Ability to analyze with qualitative and quantitative information for decision support

• Ability to manage competing demands, while being extremely adaptable and flexible and maintain a positive work style

• Strong organizational skills and attention to detail

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024.