At Houston Methodist, the Cardiology Diagnostic Technician I position is an entry level Technician that performs electrocardiograms (12 lead EKGs) and Holter monitor applications for both inpatient and outpatient exams. This position processes and transmits EKG and Holter monitor data to designated software applications. The Cardiology Diagnostic Technician I position ensures exams are available for physician interpretation for completion of exam, including paperwork and reconciliation of exams. This position collaborates with all members of the patient care team.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.

SERVICE ESSENTIAL FUNCTIONS

• Performs diagnostic electrocardiograms (12 lead EKGs) and Holter monitor exams that require precise placement of electrodes to the assigned area for accurate EKG data. Proactively identifies issues and how to address them for optimum results.

• Provides care for the physical needs of patients when conducting the EKG and/or Holter exams. Educates patients on the required care of the monitoring unit and electrode care, who require inpatient or outpatient Holter monitoring.

• Provides direct assistance to physicians and other health care team members during diagnostic exams.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Identifies changes or abnormalities in EKG morphology when performing exams or processing data. Takes corrective action or communicates immediately, when appropriate, to proper personnel for the best results.

• Reviews the quality of EKG tracings for the patient care team and interpreting physician.

• Ensures all patient care equipment has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.

FINANCE ESSENTIAL FUNCTIONS

• Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered, when applicable.

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Participates in departmental projects and shared governance activities.

• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Technician.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School Diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• None

• Six months of basic EKG and/or Holter monitor experience highly preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• CET - Certified EKG Technician (NHA) within 18 months OR
• CET - Certified EKG Technician (NPS) within 18 months OR
• CCT - Certified Cardiographic Technician (CCI) within 18 months OR
• CET - Certified EKG Technician (ACA) within 18 months OR
• EKG - Electrocardiogram Assessment (MedCA) within 18 months OR
• NRCEKG - Nationally Registered Certified EKG Technician (NAHP) within 18 months OR
• EKG HM- Houston Methodist Electrocardiogram Course within 18 months AND
• BLS - Basic Life Support (AHA)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills and competency assessments

• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology/ Cardiology Information Systems and Office software to maintain patient and exam documents

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

• Adapts to multiple ongoing priorities with minimal supervision including, organizing workflow and actively participating in problem solving

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist Baytown Hospital, located 35 miles east of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1,700 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.