At Methodist, the Sr. Distribution Tech position is responsible for the accurate receipt, documentation and disposition of merchandise, both stock and non-stock shipped to the offsite, HM Distribution Center. This position performs routine tasks associated with delivery acceptance, physical verification and electronic receipt into the Materials Management Information System (MMIS) and/or related (Tracking) databases. The Sr. Distribution Tech position assists in processing Purchase Order and/or inventory item returns to vendors or the Distribution Center through dedicated shipping accounts and ancillary software applications.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a team-focused work unit that actively helps one another achieve department goals

• Facilitates open, professional, communication and provides instruction to drivers or approved visitors entering the facility in proper protocol for conducting inbound/outbound freight transactions and the ability to maintain a safe work environment for all in the work area

• Provides contributions towards improvement of department scores for turnover, retention, and employee satisfaction, i.e. peer-to-peer accountability

SERVICE ESSENTIAL FUNCTIONS

• Works with industry drivers to assist with unloading freight, sorting product accordingly and allowing for an efficient departure from the facility

• Ensures all receipts are complete, accurate and properly dispositioned as defined on the provided documentation for each transaction and with consideration toward priority

• Preps all stock for designated storage locations within the facility and executes for timely put away. Works collaboratively with the Logistics Shift Lead to ensure products are readily available for fulfillment staff and the scheduled pick process

• Provides status for inquiries on goods received or in process to order fulfillment and inventory control teams as needed

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Stages all inbound orders in defined areas for delivery to designated storage areas, departments or for transfer to external sites i.e., clinical care centers or corporate building locations. Works with Inventory Control staff for completing assigned put-aways following the completion of all electronic, inter-unit stock returns or inventory transfers

• Accurately identifies and tags all non-stock shipments via UPS Track Pad Solution and ensures all cross-dock shipments are documented within the database for tracking ability and future reference. Reports any issues with Logistics Shift Lead, relative to device failures, damage, software problems as needed. Assists warehouse management and buyer with resolving any identified discrepancies for inbound orders processed

• Operates assigned industrial forklift in a manner that ensures the safe and accurate placement of goods in the assigned storage location. Maintains a high level of awareness for staff in the areas of operation and uses great caution while navigating the work floor

• Identifies and reports any visible damage to warehouse rack componentry or Material Handling Equipment that is deemed unsafe for use

FINANCE ESSENTIAL FUNCTIONS

• Reviews all receipts for accuracy and completeness prior to saving, so that it results in a three-way match with both Purchase Order and Invoice and allows for timely remittance to vendors

• Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize department daily tasks, minimizing incidental overtime

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that improve quality or services.Participates in special projects and department initiatives and seeks opportunities to expand learning with a focus on continual development. Completes and updates My Development plan on an on-going basis. Able to adapt to best practices involving leading edge material handling solutions and the application of them within the Distribution environment

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE

• Three years experience working in a high volume, material handling/distribution environment

• Prior experience in a healthcare product distribution or related industry preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• MHE HM - Houston Methodist Material Handling Equipment Certified -- Two year renewal required

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Sound knowledge of current logistics/material handling practices and procedures with a specific emphasis on order fulfillment and inventory control processes and shipping procedures

• Ability to complete work within designated time frames

• Demonstrate proficiency in operating a personal computer or hand-held device for completing advanced receiving or inventory control procedures through the use of Materials Management Information System (MMIS) applications and basic use of MS Office applications

• Demonstrates proficiency in operating a narrow-aisle or sit-down forklift and high-bay order selector at heights of 20 feet or greater

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional No
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

 

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.