At Houston Methodist, the Professional Development Generalist position is responsible for the ongoing delivery of educational programs and activities. This position also participates in the assessment, planning/development, evaluation, and revision of educational activities. The Professional Development Generalist position progressively develops competence in the facilitation of learning which incorporates educational design including the use of technology and simulation, adult learning principles, change management, and evidence-based practice into curriculum development in accordance with Houston Methodist policies and procedures and applicable regulatory requirements. This position serves as a resource/consultant for assigned area of responsibility.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive workplace environment and contributes to a team-focused unit to achieve optimal departmental turnover/retention/employee engagement results/scores.

• Collaborates with other health care professionals to promote positive communication techniques for problem resolution and/or impact achievement of identified goals including involvement in shared governance.

• Functions as a liaison with the different departments to ensure appropriate distribution of educational services for staff growth, preparedness and competency.

• Promotes professional practice by supporting and mentoring the transition-to-practice of inter-professional clinicians at every level. Acts as a coach and guide to support the professional development of clinicians.

SERVICE ESSENTIAL FUNCTIONS

• Participates in the assessment of educational needs across units/departments by utilizing available data and accreditation recommendations. Collaborates on designing, implementing, and evaluating programs to meet the identified needs of the staff, patients/families.

• Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community.

• Provides effective hospital education, training and delivery to achieve performance outcomes for leading best practice and safe patient care.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Completes, coordinates, maintains, and submits, as indicated, all program records and reports in a timely fashion.

• Participates in performance improvement activities to support department/entity goals.

• Integrates evidence-based practice, instructional technology and adult learning theory into educational offerings.

FINANCE ESSENTIAL FUNCTIONS

• Self-motivated to independently manage time effectively and prioritize daily tasks to meet the needs of clinical areas and department. Completes activity/productivity & other reports on timely basis. Recommends solutions to achieve department financial objectives.

• Positively impacts quality and finance outcomes at department and entity level by assuring efficient delivery of educational offerings meeting the clinical needs identified..

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies/supports innovative means to ensure accessibility and availability of clinical education programs across shifts/departments.

• Acts as a change agent. Participates in pertinent research activities and evidenced-based practice projects.

• Attends workshops and other educational programs, to ensure awareness of current developments and trends. Expands individual nursing knowledge, completing and updating the individual development plan (IDP) on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree or higher from an accredited school of nursing

• Master's degree preferred, in health or education field

WORK EXPERIENCE

• Four years clinical experience

• Education experience preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days OR
• RN-Temp - Registered Nurse - Temporary State Licensure within 60 days AND
• BLS - Basic Life Support (AHA) AND
• Magnet - ANCC Recognized Certification -- in an applicable specialty area within 6 months

LICENSES AND CERTIFICATIONS - PREFERRED

• ACLS - Advanced Cardiac Life Support (AHA) OR
• PALS - Pediatric Advanced Life Support (AHA)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to build evidence-based practice into the clinical setting

• Demonstrates ability to plan, organize, and follow through on assignments and/or projects

• Exhibits leadership abilities including collaborative, consultative and coaching skills

• Ability to utilize adult learning theory; knowledge of current educational technologies

• Working knowledge of Microsoft products including PowerPoint, Word, Excel and Outlook

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Maintains knowledge of equipment set-up, maintenance and use in assigned clinical areas

• Works independently with limited direct supervision using the Nurse Practice Act, HMH Nursing policies and procedures, nursing standards, and professional judgment

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

 

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas.  These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.