HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

• Creates and promotes a satisfying employee work environment.

• Attracts, recruits, and retains top talent and motivates employee team.

• Responsible for supply chain vendor management across organization.

• Participates as a member of appropriate leadership teams to implement the vision, strategies, and priorities of the organization.

• Develops strategic alignment plan with physicians and clinicians for the acquisition of new products, equipment, and technology.

• Responsible for day-to-day operations and for managing the entire supply chain process of negotiation, acquisition, consumption, delivery and inventory of supplies within the context of a major healthcare system.

• Responsible for coordinating all routine purchasing and equipment selection and procurement associated with major construction projects.

• Develops strategies and a vision for improvement of productivity and quality for all supply chain operations of Houston Methodist.

• Responsible for Biomedical Engineering, including equipment maintenance and equipment plan development for obsolescence and end-of-life replacement.

• Balances organizational resources (e.g., people, money, equipment, across multiple business units.

• Responsible for the strategic contracting and procurement of supplies, equipment, pharmaceuticals, and services in excess of $1 Billion.

• Oversees efforts to minimize supply and equipment costs, streamline processes and increase efficiencies with key stakeholders.

• Establishes appropriate metrics to monitor supply expense trends and ensures optimal use of ERP system.

• Explores new processes, best practices, and new technologies for future planning and potential implementation.

• Responsible for the completion of the development of new Distribution Center and execution of self-distribution model that replaces current self-distribution/distributer model.

• Bachelor's degree in supply chain, business, finance, economics, or related field

• Master's degree preferred

• Eight years management experience

• Progressively complex managerial experience in contracting, sourcing, procurement, value analysis, and logistics

• Experience in the management of transportation, warehousing and distribution

• Experience in managing Biomedical Engineering

• Experience in an acute care, multi-hospital and academics system preferred.

• N/A

• Certified Marketing Research Professional (CMRP) OR
• Certified in Production and Inventory Management (CPIM)-APICS OR
• APCIS-Certified in Production and Inventory Management (CPIM)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Proven ability to build successful vendor relationships

• Proven ability to create and sustain an integrated supply chain strategy

• In-depth knowledge of key supply chain processes and current best practices

• Proven ability as an effective negotiator

• Broad range of knowledge of major medical equipment

• Knowledge of organizational strategies and operational objectives

• Skilled in coaching, counseling and developing others

• Knowledge of management principles, process and procedures

• Skilled in team building, team participation, and achieving organizational success

• Strategic thinker, insightful decision maker.

• Ability to analyze and solve problems.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area.  HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities.  Overall, HM employs over 25,000 employees.   Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services’ consulting and education divisions also provide advisory services and training and development to health care organizations around the world.